When people say string theory was discovered, it is not as if someone saw a particle up close with string properties.
It is a theory that is used / imagined to try to explain the contradiction and as yet there is no proof.
This reminds me of reading old papers where John Dalton proposed the atom as a solid sphere.
Do we have proof that black holes radiate?
Is it convenient to assume a black hole is a hologram and we can’t see whats in it so we can say anything we like about what might be in it. A bit like Schrodingers paradox?